Our impact

The housing market is difficult for anyone right now, regardless of employment status, income or prior experience with renting or home ownership. For people already experiencing disadvantage – without financial resources, stable employment, family support or a rental history – these challenges are even more severe. Safe and secure housing options are increasingly out of reach.

The current housing emergency has created a lack of affordable private rentals, alongside a severe lack of public and social housing options. As a result, people in crisis are often forced to make impossible choices between housing and other basic needs.

Key figures:

Rental vacancy rates are just 0.7% and Perth rents have risen 19% in the past year – the highest rise in the country.
Average rental costs now exceed $500 per week.
It is estimated that Western Australia will have unmet needs of 85,500 social and affordable homes in WA by 2041 and needs to be delivering almost 5,000 new social and affordable homes each year to meet this.
There were 18,984 households (33,943 individuals) on the social housing waitlist in July 2023.
There were approximately 9,700 people experiencing homelessness in WA in 2023, including 2,300 people sleeping rough.

Source: Shelter WA – Western Australia’s peak body for community housing and the homelessness sector.

Vulnerable individuals, young people and families are under pressure like never before.

Indigo Junction confronts these challenges head on through a three-tiered approach:

Direct housing provision (where possible)
Intensive case management support, delivered in a culturally secure, trauma-informed and person-centred way, grounded in a Housing First approach
Education, mentoring and capacity building programs.

Our services span the full continuum of need, from supported crisis and transitional accommodation to outreach for people who are street present. Emergency relief, intensive case management and supported referrals to specialist services address immediate needs, while advocacy, education and mentoring build the skills, knowledge and confidence required for long-term stability.

Indigo Junction delivers a broad range of programs focused on education, health promotion and personal development, supporting both individuals and communities to create sustainable change.

Preventing crisis

Drawing on data, lived experience, sector research and on-the-ground insight, Indigo Junction programs have helped prevent:

Homelessness
Family breakdown
Missed medical and mental health appointments
Disconnection from essential utilities (such as gas and electricity)
Engagement in criminal activity (e.g. shoplifting)
Experiences of distress, embarrassment, shame
Escalation of vulnerability to levels requiring more intensive and costly intervention.

Creating lasting impact

Our services also contribute to meaningful, long-term outcomes, including:

Strengthened goal setting and future planning
Increased help-seeking behaviours
Improved education outcomes and financial literacy
Stronger, healthier family relationships
Improved health and wellbeing for individuals and families
Expanded support through community networks and connections

Indigo Junction’s impact is both practical and tangible, addressing the immediate realities of poverty and crisis while working at a community level to educate, advocate and empower. This ensures not just short-term support, but lasting, sustainable change.

Indigo Junction's impact during 2024-2025:

2200

Emergency relief (food vouchers, meals and other essentials) were provided to people in need. We received 9030 requests for ER/support via the Karnany Engagement Hub.

3235

People received family and domestic violence counselling and advocacy support through Indigo Junction’s Koolkuna Coordinated Response and Advocacy Service.

1202

Instances of support were delivered to people sleeping rough, homeless or at risk of homelessness through our various outreach and intensive case management support programs.

269

Young people linked into intensive support through Indigo Junction’s Keny Moort, Youth FDV counselling and LIFT programs.

84

Safe, affordable and supported housing was provided to 23 families (including 65 children), 29 young people, and to 13 women and 19 children escaping family and domestic violence.