Policies 

Privacy and Confidentiality 

Rent Setting

Repairs and Maintenance

Transitional Housing Allocation 

Tenant Engagement 

Complaints, Grievances and Disputes 

Client Appeals 

Refund Policy

 

Procedures

Property Management

Tenant Engagement

Rent Setting

Repairs and Maintenance

Maintenance Request

Client Grievance 

Complaints, Grievances and Disputes

Client Appeals

 

Client Information

Tenant Handbook

Moving In

Moving Out

Preparing for the Move

Rent

Settling In

Your Privacy

Repairs and Maintenance

Client Right and Responsibilities 

Looking after your House

RCD Fact Sheet

Smoke Alarm Fact Sheet